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Celebrating the First National Oncology Navigator Day

12 December, 2024

On Dec. 9 we are celebrating the inaugural National Oncology Navigator Day, a day dedicated to recognizing the critical work of oncology patient navigators. These specialized healthcare professionals play a unique role in supporting cancer patients and their families, guiding them through each phase of the cancer care journey.

The recognition was established by the National Consortium of Breast Centers, a nonprofit dedicated to improving breast health care for all.

Who Are Oncology Patient Navigators?

NCC navigators Amy, Jorge and Valerie
NCC's ThriveNV navigators: Amy, Jorge and Valerie.

At NCC that’s Amy Thompson, our survivorship programs manager and lead navigator. She’s an oncology nurse that specializes in navigation. Our bilingual patient navigators, Valerie and Jorge, are community health workers who also specialize in navigation and support Nevadans across the state.

Oncology patient navigators such as Amy, Valerie, and Jorge assist patients in managing the complex web of appointments, treatments, and resources that often accompany a cancer diagnosis. Working directly with patients and their families, navigators provide tailored support, helping to ease the burden of navigating the healthcare system during a challenging time.

A navigator’s role can include a variety of activities, depending on the setting in which they work. That may include assessing and addressing a patient’s immediate needs, coordinating appointments, arranging transportation and lodging if necessary, and providing guidance with insurance matters. Some navigators are trained to offer emotional and psychosocial support, recognizing that patients’ well-being extends beyond the physical aspects of cancer care. They may also play a key role in educating patients and their families on treatment plans and follow-up care, as well as connecting them with community-based resources that may offer additional support.

The qualifications of oncology patient navigators are diverse. Some navigators are registered nurses or social workers, bringing clinical experience to their roles, while others are health workers or cancer survivors who understand the emotional journey first-hand. Educational backgrounds vary from high school diplomas to advanced degrees, with many patient navigators undergoing specialized training to support the unique needs of oncology patients.

Research demonstrates the significant impact oncology patient navigators can have on patient outcomes. Patient navigation has been associated with improved access to timely and appropriate cancer care, increased rates of cancer screening, faster diagnosis and treatment initiation, and higher levels of patient satisfaction. By helping patients move efficiently through the healthcare system, navigators also contribute to potential cost savings in the broader landscape of cancer care.

For many patients from diverse backgrounds, cultural and language barriers can complicate their access to care. Oncology patient navigators often serve as cultural liaisons, selected based on their language skills and cultural understanding to assist patients facing unique challenges. By offering culturally sensitive care, navigators help overcome obstacles such as language barriers, varying health literacy levels, and socioeconomic factors that may otherwise impede access to treatment.

From screening and early detection to palliative and end-of-life care, oncology patient navigators provide support at every step. Whether a patient is undergoing active treatment, planning post-treatment care, or moving through survivorship, navigators ensure continuity of care. By offering ongoing, individualized guidance, they help patients and families feel informed, empowered, and supported.

National Oncology Navigator Day provides an opportunity to honor the dedication and compassion of oncology patient navigators. As healthcare continues to evolve, the role of patient navigators remains vital, ensuring that patients receive the best possible care and support as they move through their cancer journey. On Dec. 9, let us celebrate these invaluable guides and acknowledge the profound impact they have on the lives of cancer patients across the nation.

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Did you know that ThriveNV has three navigators?

I have nothing but good things to say about this organization. Starting with the staff, they are caring, friendly, and very knowledgeable! I immediately felt like they were looking out for the best interest of my sick mother. My main contact was Valerie and she provided me and my mother with all… Read More

Grecia, M., Caregiver, Las Vegas

ThriveNV has been an amazing program to work with! I live in a rural part of Nevada, which means that sometimes resources are difficult to find. Working with ThriveNV and Amy Thompson made all of the difference. They were able to connect us with resources and eased the burden of trying to piece… Read More

Bre T., Caregiver and Community Partner, Rural

I have been extremely impressed with the professionalism, expertise, and supportive resources that ThriveNV has provided to our community. Additionally, having bi-lingual community partners ensures that our patient population is afforded the communication and support they deserve.

Kim D., Community Partner, Southern Nevada

Jorge, I am so grateful for you and your organization, both do so much for our cancer community. You have shown the utmost respect, knowledge and care towards me and my health. You listen, answer all my concerns and are always ready and willing to assist me. You always take the initiative and… Read More

I.A., Ovarian Cancer, Las Vegas

I am very pleased with the assistance and guidance I received from the patient navigator and ThriveNV. I will definitely refer my family and friends to this service.

R.C.G, Breast Cancer
ThriveNV has become a resource of resources for cancer patients and survivors in the state of Nevada. The patient navigators have been incredibly helpful as we share resources to help patients, caregivers, and medical professionals. The addition of bilingual navigators has been an enormous value-… Read More
Natalie S., Survivor and Community Partner

Nevada Cancer Coalition's [ThriveNV program] is the best resource in Nevada for everything cancer. They are so knowledgeable and willing to assist whenever needed. I always say, ‘I wish every state had this program because the care and knowledge you all have is unmatched!' They are experts at… Read More

Nicole, Community Partner / Patient Navigator

With the help of ThriveNV and the Nevada Cancer Coalition, CHA has been able to stay up to date on patient resources, whether it's cancer prevention or cancer treatment this Coalition knows it all. Throughout the years, we have collaborated on cancer prevention projects and patient navigation. I… Read More

Liz, FQHC Cancer Care Coordinator, Community Clinic Partner, Northern Nevada

Working together with ThriveNV, specifically with Amy Thompson, made all the difference when it came to giving our mutual patient the resources and the help he needed to get back to good health. By having the support and input of ThriveNV, I found the necessary tools to pave a clear and easy… Read More

Ivonne, Case Manager, Community Clinic Partner, Northern Nevada